Terms of Use

Where's my time is a time-tracking service that helps you record and understand how you spend your time — tracking productive hours, breaks, meetings and distractions, with statistics, goals and streaks. It is available as an iOS app and as a web application that sync through the same account. Some features are platform-specific; for example, Focus Shield and native calendar integration are available only on iOS.

You must be at least 13 years old to use the Service. To use it, you create an account by signing in with Apple or Google. You are responsible for providing accurate information, for keeping your account credentials secure, and for all activity under your account. Notify us promptly of any unauthorised use.

Where's my time offers the same plans, at the same prices, on iOS and on the web. The only difference is how your payment is processed: on iOS through Apple In-App Purchase (managed by RevenueCat), and on the web through Stripe. The available plans are:

• Lifetime — £29, a one-time purchase for permanent access (no subscription).
• Yearly — £19 per year, an auto-renewing subscription.
• Monthly — £3 per month, an auto-renewing subscription.

These are the GBP base prices. Apple and Stripe show and charge an honestly converted local price based on your storefront or region; the final amount may also reflect their exchange rate, conversion fee and applicable taxes. Purchasing unlocks the full “supporter” experience across every device signed in to the same account, on both iOS and web.

Auto-renewing subscriptions

iOS (Apple). For the Yearly and Monthly plans purchased on iOS:

• Payment is charged to your Apple ID account at confirmation of purchase.
• The subscription automatically renews unless it is cancelled at least 24 hours before the end of the current period.
• Your account is charged for renewal within 24 hours before the end of the current period, at the price for the plan you selected.
• You can manage or cancel your subscription at any time in your App Store account settings; cancellation takes effect at the end of the current period.
• Any unused portion of a free trial period, if offered, is forfeited when you purchase a subscription.

Web (Stripe). For the Yearly and Monthly plans purchased on the web:

• Payment is charged to the payment method you provide to Stripe at confirmation of purchase.
• The subscription automatically renews at the end of each period unless you cancel before the current period ends.
• You can manage or cancel your subscription at any time from your account settings; cancellation stops future renewals and takes effect at the end of the current period.

Changes to pricing. We may change our prices from time to time. Changes do not affect a one-time Lifetime purchase already made or the current period of an existing subscription; for subscriptions, changes take effect on the next renewal, subject to any notice required by the applicable app store, payment processor or law.

iOS. All iOS purchases are processed by Apple, and refunds are handled by Apple in accordance with the Apple Media Services Terms and Conditions. Please request iOS refunds directly from Apple.

Web. Web payments are processed by Stripe. Except where required by law, fees are non-refundable, and cancelling a subscription stops future renewals but does not refund the current period. If you are a consumer in the UK or EU, you may have a statutory right to cancel a purchase of digital content within 14 days; however, by starting to use the paid Service immediately you acknowledge that you may lose that cancellation right once access has begun. Nothing in these Terms affects your non-excludable statutory rights.

The following terms apply to your use of the iOS app obtained through the Apple App Store and, in the event of any conflict with the rest of these Terms, control with respect to the iOS app:

• Parties. These Terms are between you and Wheelwe only, not with Apple. Apple is not responsible for the app or its content.
• Licence. We grant you a non-transferable licence to use the app on any Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Maintenance and support. Wheelwe is solely responsible for maintenance and support for the app. Apple has no obligation to provide any maintenance or support services.
• Warranty. Wheelwe is responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any) of the app; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• Product claims. Wheelwe, not Apple, is responsible for addressing any claims relating to the app, including product-liability claims, claims that the app fails to conform to legal or regulatory requirements, and claims arising under consumer-protection or similar law.
• Intellectual property claims. Wheelwe, not Apple, is responsible for the investigation, defence, settlement and discharge of any third-party claim that the app or your use of it infringes that party’s intellectual property rights.
• Legal compliance. You represent that you are not located in a country subject to a U.S. Government embargo or designated as “terrorist-supporting”, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Third-party terms. You must comply with applicable third-party terms of agreement when using the app (for example, your wireless data-service agreement).
• Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, have the right to enforce these Terms against you as a third-party beneficiary.
• Developer contact. Questions, complaints or claims regarding the app should be directed to us at team@wheelwe.com.

The Service integrates with third parties including Apple, Google, Supabase, RevenueCat and Stripe. Your use of those services is subject to their own terms and privacy policies. If you connect Google Calendar, you grant the app read-only access to your calendar data solely to log meetings as sessions; you can disconnect at any time. Focus Shield relies on Apple’s Screen Time / Family Controls and is subject to Apple’s terms.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You are solely responsible for the content you create and track. You agree not to misuse the Service, including by violating any law, infringing others’ rights, transmitting harmful or malicious code, attempting to gain unauthorised access, or interfering with the Service’s normal operation.

The Service and its original content, features and functionality are owned by Wheelwe and are protected by copyright, trademark and other laws. You retain all rights to the time-tracking data you create. You grant us the limited licence needed to host, process and sync your data in order to provide the Service. Data syncs across your devices using a last-write-wins model, so the most recent change to a record prevails; you are responsible for the accuracy of the data you enter.

We work to provide a reliable Service but cannot guarantee it will always be available or free from errors or interruptions. We may modify, suspend or discontinue the Service, in whole or in part, at any time, with or without notice. The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, except those that cannot be excluded by law. We do not warrant that the Service will be uninterrupted, secure or error-free, or that defects will be corrected.

To the maximum extent permitted by law, Wheelwe will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of data, profits or goodwill, arising from your use of or inability to use the Service. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence or for fraud. Nothing in these Terms affects the statutory rights of consumers.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access immediately, without prior notice, if you breach these Terms or where necessary to protect the Service or other users. On termination, your right to use the Service ends; provisions that by their nature should survive (such as intellectual property, disclaimers and limitations of liability) will survive.

We may modify these Terms from time to time. We will post the updated Terms on this page and update the “Effective date” above. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. The courts of England and Wales have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, subject to any mandatory consumer-protection rights available to you in your country of residence.

Questions about these Terms? Contact Wheelwe Ltd., 86-90 Paul Street, London EC2A 4NE, United Kingdom, or email team@wheelwe.com.